Job Description

Key skills required for the job are:

  • TIS Service Desk-L1 (Mandatory)

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

Minimum work experience: 0 – 1 Years

Roles & Responsibilities

Minimum Experience Required: 1-3 YEARS

Mandatory Skills: TIS Service Desk

Language Skills: English Language

Walk-in Location: Bengaluru

Walk-in Date & Venue

Date: 21-JUL-2018

Venue 1: Wipro, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookefield, Bangalore.

Venue 2: 84, KEONICS Electronic City, Hosur Main Road

Job / Req. ID 571164

Job Title Administartor – IMS – Service Desk Monitoring-L2.1

Location Bengalore, KA

Company Wipro

 

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