Administrator – IMS – Service Desk Infra Support-L3.1
TIS Service Desk
ITIL Incident Mgmt
Key skills required for the job are:
- TIS Service Desk-L2 (Mandatory)
- ITIL Incident Mgmt-L1
As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager
Minimum work experience:1 – 3 Years
Roles & Responsibilities:
Minimum Experience Required: 3-5 YEARS
Mandatory Skills: TIS Service Desk
Desirable Skills: ITIL Incident Mgmt
Language Skills: English Language
Walk-in Date & Venue:
Wipro, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookefield, Bangalore.
Wipro Ltd, 7th Floor, A Wing, Kensingtone Tower, Hiranandani, Powai, Mumbai.
Wipro, Rama Talkies Rd, Old TB Hospital Area, Seetamma Peta, Dwaraka Nagar, Visakhapatnam, Andhra.
Airoli ~ Bengaluru ~ Pune
Note: The experienced years are different in different section of the job detail mentioned above. Please take 0-4 years as the reference as the Job Title mentions the same.
Walk-in Date: 18-AUG-2018
Experience: 0-4 Years
Work Location: Airoli ~ Bengaluru ~ Pune