Community Intern | WeWork India | Hyderabad, Telangana

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Job description:

WeWork India is conducting an internship at their Hyderabad office.

Job duties and responsibilities:

A Community Intern is the primary point of contact for the community and acts as the “face” of WeWork.

Goals and Objectives

  • Illustrate WeWork’s core values and strive to achieve our mission
  • Support the Community Management team to achieve the following:
    • Create a welcoming and collaborative community environment amongst our members through events and building relationships between members
    • Ensure that your building is fully operational and processes are running smoothly
    • Drive growth and promotion of WeWork-provided service offerings
    • Take direction from the Community Lead and the Community Manager to support the Community Team as necessary

Role and Responsibilities

Greeting/Point of Contact
  • Be the first and last point of contact for your building
  • Cover the front desk during business hours
  • Greet and check-in member guests
  • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
  • Manage We Member check-ins and check-outs
  • Prepare and distribute promotional materials to guests/potential members
  • Answer “walk-up” member and guest questions or refer inquirers to additional resources
Membership Management
  • Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
  • Solve member-related issues to ensure a cohesive community
Events and Community Management
  • Assist with set-up and breakdown of events.
  • Prepare newsletter
Building Operations and Management
  • Assist with move-ins and move-outs;
  • Assist with building operations and maintenance to ensure the highest level of member experience
  • Mail and Package responsibilities as needed
  • Identify issues for escalation to the Community Manager and document accordingly.

Qualifications and other requirements:

  • College graduate preferred, but not required
  • Strong verbal and written communication skills
  • Exceptional organizational and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Passion for entrepreneurial communities
  • Passion and understanding for WeWork’s mission and values
  • Proficient in basic computer skills
  • Customer service and/or sales experience a plus

Job/Req. ID: N/A

Company: WeWork India

Location: Hyderabad, Telangana

Job Type: Internship

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