Digital Workspace Service Desk Program | Wipro | India


Job description:

Wipro is conducting an Digital Workspace Service Desk Program for B.Com, BBA, BBM, BMS,BA, BSc economics students.

Digital Workspace Service Desk is a unique learning-integrated program which offers on B.Com, BBA, BBM, BMS,BA, BSc economics students a chance to build a remarkable career at Wipro, while pursuing their higher education in EPGDBM (Executive Post Graduate Diploma in Business Management) from a premier educational institution in India, sponsored by Wipro.


  • Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
  • Excellent communication skills required as you will work in International Voice Support.
  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
  • Responding in a timely manner to service issues, request, and take care of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Provide support, including procedural documentation & relevant reports.
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).

Eligibility Criteria:


  • 10th Standard: 50% or above
  • 12th Standard: 50% or above
  • Graduation: 50% or 5.0 CGPA above as applicable by the university guidelines
    Year of Passing
  • 2020 ONLY

Qualification required

BCom, BBA, BBM, BMS, BA, BSc economics Only

Other Criteria:

  • Maximum of 3 years of education gap, if any, is allowed between 10th and graduation.
  • Education should be regular full time only in 10th, 12th and Graduation recognized by the Central/State Government of India.
  • All Arrears and backlogs need to be cleared at the time of selection process.
  • Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
  • Bhutan and Nepal Nationals need to submit their citizenship certificate.
  • Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.


  • 1st year STIPEND – ₹15,488 per month
  • 2nd year STIPEND – ₹17,553 per month
  • 3rd year STIPEND – ₹19,618 per month

Service Agreement:

On joining, candidates would be required to sign a service agreement for 36 months

Selection Process:

  • Group Discussion
  • Technical Interview
  • HR Interview

Job/Req. ID: N/A

Company: Wipro

Location: India

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