Customer Service Consultant | Sutherland | Chennai, TN


Job description:

Sutherland is seeking a motivated and passionate person to join as a Customer Service Consultant.

Job duties and responsibilities:

  • You will be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
  • Respond to inquiries about products and services, processing payments, or performing general account maintenance.
  • Up-selling customers to new products or services may be encouraged.

Qualifications required:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

Job/Req. ID: 2677995

Company: Sutherland

Location: Chennai, TN

Join all India Jobs Telegram Group

Join all India Jobs WhatsApp Group