Practitioner – CRM Delivery | IBM | Gurgaon, HR


Job description:

IBM India is conducting an interview for the post of Finance & Admin Business Analyst.

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Job duties and responsibilities:

  • As Delivery Practitioner, you are responsible for Transaction processing/Data Entry/Insurance Verification for clients in the Outsourcing Industry.
  • You should be flexible to work in shifts.
  • Handle queries through calls and Email follow-ups
  • Handle data effectively
  • Ensure client Service Level Agreements (SLA) and timelines are met.

Job requirements:

  • Basic knowledge of healthcare domain
  • Good Communication Skills with fluency
  • Ability to work under pressure situations
  • Preferred Technical and Professional Expertise
  • Proficient in MS office applications
  • Patient/Payor Authorization knowledge/experience will be preferred
  • Experience in handling queries via calls and emails is highly desired
  • Ambitious individual who can work under direction towards agreed targets/goals.
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Qualification & Experience required:

  • Graduate in any discipline or Equivalent (10+2+3)
  • with minimum 0-1 year work experience in healthcare domain

Job/Req. ID: 345964BR

Company: IBM

Location: Gurgaon, HR

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