UX Operations Administrator | MathWorks | Bangalore, KA

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Job description:

Wipro is conducting an interview for the post of UX Operations Administrator.

Job duties and experience required:

The UX Operations administrative team provides support to manage and maintain common tools and processes that are leveraged across the department.

You may be right for this role if:

  • You want to support the development of products that make the world a better place
  • You work efficiently on your own but love to collaborate
  • You are a methodical, organized, and detail-oriented person

Essential responsibilities:

  • Work closely with UX Researchers to provide operational support by identifying and enlisting participants for User Experience activities based on study requirements.
  • Manage multiple recruiting projects at a time and coordinate with UX researchers for each of them by facilitating project kickoff and check-in meetings.
  • Train new employees on recruiting process
  • Track and manage distribution of compensation for participation
  • Identify opportunities to continuously improve the recruiting process and generate a robust pipeline of candidates while maintaining data quality.
  • Provide operational support for UX team in India offices by interfacing with other departments. For example: Management of UX Research Labs
  • Advocate for the customer and ensure they have a pleasant experience working with us

Qualifications and Experience required:

  • A bachelor’s degree is required.
  • Knowledge of Microsoft Office products
  • Excellent written communication skills
  • Excellent organizational skills
  • Flexibility, ability to multi-task
  • Broad understanding/general knowledge of engineering and science domain
  • Willingness to learn and use candidate search tools
  • Knowledge of Salesforce

Job/Req. ID: 25053-KKUM

Company: MathWorks

Location: Bangalore, KA

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