Job description:
Amazon Web Services is conducting an interview for the post of Cloud Support Associate.
AISPL Support team is seeking engineers that enjoy solving problems, working with customers, and have technical backgrounds from a variety of different fields including Linux/Windows systems administration, database design and optimization, big data analysis, network administration, and dev ops.
As a member of the AISPL Support team, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities. You will be surrounded by people that are smart, passionate about cloud computing and believe that world class support is critical to customer success. AISPL Cloud Support team provides technical support to customers that are building mission-critical applications on top of AWS services.
Essential responsibilities:
Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
- Interact with leading technologists around the world and resolve customer issues
- Drive customer communication during critical events
Qualifications and Experience required:
- Bachelor’s Degree in Engineering in one of the branches (CSE/IT/ECE/EEE) or MCA
- 0-1 years of experience in Linux/Windows Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops.
- Troubleshooting / Support experience
- Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
- Excellent oral and written communication skills
- Self-starter who is excited about technology
Preferred Qualifications:
- Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)
- Basic knowledge in Networking (TCP/IP, DNS) /Database
- Strong customer focus & Multi-tasking skills
- Exposure to Cloud computing
Job/Req. ID: 1785050
Company: Amazon Web Services
Location: Hyderabad, Telangana
Job Category: CSE/IT or ECE or EEE
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