Diploma Engineer Trainee (2100000GEQ) | Nokia | Chennai, TN

Job description:

Nokia is conducting an interview for the post of Diploma Engineer Trainee.

Job duties and responsibilities:

  1. End to end faults handling ,trouble shooting network issue and resolving problems in respective domain
  2. Providing Root Cause Analysis
  3. Coordinating with Vendors & CARE organisations
  4. Preparing SLA/Performance reports and meeting with Customers to manage regular operations.
  5. Should be ready to work in 24×7 environment. This is a must
  6. Trouble Ticket handling
  7. Customer Issue handling
  8. Ensure to Acknowledge and close TT within SLA/OLA
  9. Prepare, implement and verify the configuration and integration of a Node /system/services
  10. Emergency Handling and chronology preparation
  11. Coordinating with care/vendor team for handling resolved cases
  12. Interfacing with other Technical Teams
  13. Coordinating with field team if onsite support required on faults
  14. Hand over and activity sheet preparation
  15. Ability to identify problems and act accordingly as per defined CM process
  16. Ensuring Post check of activities done during MW period.
  17. Experience in trouble shooting of configuration related issues.
  18. Preparation of script and Impact analysis for changes that needs to be done in network.
  19. Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes.
  20. Supporting AM engineers in day today activities.

Role: MS Fault Managment Engineer-L1

Function: Fault Management JG: 5

Qualifications and Experience required:

  • Diploma in Electronics/ Electrical / Computer Science/Communication Engineering
  • 0-2 years of experience

Job/Req. ID: 2100000GEQ

Company: Nokia

LocationBangalore, KA

Job CategoryComputer Science or Electronics or Electrical or Communication Engineering

Join all India Jobs Telegram Group

Join all India Jobs WhatsApp Group