Software Support Engineer (165142) | Amdocs | Pune, MH


Job description:

Amdocs is conducting an interview for the post of Software Support Engineer.

Job duties and responsibilities:

  • Responsible for providing best-in-class technical support to a global customer base.
  • Maintains ownership of the resolution of complex technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.


  • You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
  • You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.
  • You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.
  • You will contribute to meeting the SLAs and KPIs as applicable for the account and unit – for example, responsiveness, resolution, software quality, etc.
  • You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied.

Qualifications and Experience required:

  • Bachelor’s degree in Science/IT/Computer Science or equivalent
  • Overall Experience: 1 – 3 years
  • Knowledge in Java/C++, Shell script, SQL
  • Experience in Microservices, Cloud (Kubernetes, OpenShift) and NoSQL DB (Couchbase or other) – Advantage
  • Strong technical, analytical, problem solving, and communication skills


  • You will gain valuable experience and wide knowledge of Software integrative systems.
  • You will be exposed to advanced market technologies.
  • You will work with multiple channels and diverse areas of expertise.

Job/Req. ID: 165142


LocationPune, MH

Job Category: IT/software Engineering

Join all India Software Jobs Telegram Group

Join all India Software Jobs WhatsApp Group

Sorry, the job you’re looking for is not available. There are other latest opportunities you might be interested in. Check them out on the homepage.