Procurement Professional | IBM | Bangalore, KA

Job description:

IBM is hiring Procurement Professionals in Bangalore.

Job duties and responsibilities:

  • Receives PR and Converts to Purchase Orders.
  • Indirect Procurement Purchasing activity and support Sourcing team.
  • Support queries from Client /stakeholder, internal IBM.
  • Support Client on enabling contracts and content.
  • Transmits POs to suppliers and Expedites delivery when needed/requested.
  • Manages goods/services claims and escalation point for customer queries.
  • Amends or closes Purchase Orders, Reporting activity.
  • Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.
  • Create reports on Open PO, Blanket PO expiration report, Contract’s Expiration report and other reports in the required format with good quality.
  • Maintain updated records on processed transactions.
  • Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.
  • Good interpersonal interaction and able to work well with the team and Client stakeholders.
  • Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in Rotational Shift.
  • Assumes additional responsibilities as assigned.

Required technical and professional expertise:

  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyses information skillfully.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting.
  • Verbal Communication – Excellent verbal communication skills required. Needs to talk with the Supplier/Client over phone/email as and when required. Listens and gets clarification; Responds well to questions.
  • Written Communication – Writes clearly and informatively; Able to read and interpret written information.

Preferred technical and professional expertise:

  • Any Graduate with 0 to 1 years of relevant experience in Customer Support, Inquiry Management / Freshers.

Job/Req. ID: 4141172006

Company: IBM

Location: Bangalore, KA

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