Job description:
Leica Microsystems is currently looking for a Field Service Executive for Hyderabad location. It reports to the Regional Service Manager.
Job duties and responsibilities:
- Carries out electrical and mechanical testing as well as product servicing, repair, and/or installation at the customer’s location in compliance with maintenance contracts. Diagnoses system failures and determines effective solution. Complex issues are escalated to a higher level of technical assistance or a quality reporting system. Possibly create new agreements for product/customer service and responds to calls for customer support within a specified area.
- Perform Preventive Maintenance on schedule, Turn Around Time with in stipulated target, customer (Internal and External) on time. Job scheduling and closure in online platforms
- Managing optical microscope installations and maintenance in the industry and life science sectors, for instance: life science research institutes/pharma, etc.
- Catering to Industry, Life Science and Medical customers of Telangana/Andhra regions as primary area of responsibility. This include dealing with our Channel partners.
- Camera installation and software image analysis demonstration in the fields of industry and life science.
Business division:
Optical Microscope installations, Maintenance and Trouble shooting experience on below applications:
- Industrial Application: Microstructure analyses, Inclusion measurement, Contamination measurement, Phase/Grain analyses, Image analyses.
- Life Science application: Live cell Imaging (Environmental Control, Time lapse, Autofocus, Mark and Find, Stitching etc.), Advanced Fluorescence (Multi channel Acquisition, De-convolution, Calcium Imaging, Colocalization).
- Surgical Application: Operating Microscopes installation and Maintenance
Qualification and experience required:
- 0 – 3 years of experience can apply for this position.
- B.E ( Instrumentation/Biomedical/Electronics/Electronics & telecommunication).
- MSC (Electronics/Physics)
- Knowledge on Computer based requirements like Excel, MS Word, Online call logging systems.
Key customers:
- Customers
- Distributors
- Suppliers
- Government
- Institutions
- Contractor
- Internal Customers – Sales / Service / Finance / Logistics / HR / IT colleagues
Job/Req. ID: R1278181
Company: Leica Microsystems
Location: Hyderabad, Telangana
Job category: Electronics or Instrumentation or Biomedical or Telecom Engineering
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