Field Service Executive Job In Hyderabad at Leica Microsystems (R1278181)

Job description:

Leica Microsystems is currently looking for a Field Service Executive for Hyderabad location. It reports to the Regional Service Manager.

Job duties and responsibilities:

  • Carries out electrical and mechanical testing as well as product servicing, repair, and/or installation at the customer’s location in compliance with maintenance contracts. Diagnoses system failures and determines effective solution. Complex issues are escalated to a higher level of technical assistance or a quality reporting system. Possibly create new agreements for product/customer service and responds to calls for customer support within a specified area.
  • Perform Preventive Maintenance on schedule, Turn Around Time with in stipulated target, customer (Internal and External) on time. Job scheduling and closure in online platforms
  • Managing optical microscope installations and maintenance in the industry and life science sectors, for instance: life science research institutes/pharma, etc.
  • Catering to Industry, Life Science and Medical customers of Telangana/Andhra regions as primary area of responsibility. This include dealing with our Channel partners.
  • Camera installation and software image analysis demonstration in the fields of industry and life science.

Business division:

Optical Microscope installations, Maintenance and Trouble shooting experience on below applications:

  • Industrial Application: Microstructure analyses, Inclusion measurement, Contamination measurement, Phase/Grain analyses, Image analyses.
  • Life Science application: Live cell Imaging (Environmental Control, Time lapse, Autofocus, Mark and Find, Stitching etc.), Advanced Fluorescence (Multi channel Acquisition, De-convolution, Calcium Imaging, Colocalization).
  • Surgical Application: Operating Microscopes installation and Maintenance

Qualification and experience required:

  • 0 – 3 years of experience can apply for this position.
  • B.E ( Instrumentation/Biomedical/Electronics/Electronics & telecommunication).
  • MSC (Electronics/Physics)
  • Knowledge on Computer based requirements like Excel, MS Word, Online call logging systems.

Key customers:

  • Customers
  • Distributors
  • Suppliers
  • Government
  • Institutions
  • Contractor
  • Internal Customers – Sales / Service / Finance / Logistics / HR / IT colleagues

Job/Req. ID: R1278181

Company: Leica Microsystems

Location: Hyderabad, Telangana

Job category: Electronics or Instrumentation or Biomedical or Telecom Engineering

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