Job description:
Ansys is hiring for the post of Technical Support Engineer.
About the team and your role:
In this role, you’ll use your engineering knowledge and the power of GenAI to streamline and accelerate AI transformation of technical support and learning and development within the ACE team. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and impact on the success of our customers and Ansys.
Job duties and responsibilities:
- Apply engineering expertise and knowledge of simulation techniques to develop knowledge data related to Ansys Electromagnetics products that can be consumed by LLMs.
- Identify gaps in existing knowledge and work with multiple subject matter experts to fill these gaps.
- Work with internal & external databases to develop data pipelines for developing AI models.
- Develop technical expertise in both Ansys Electromagnetics products and state-of-the-art GenAI technologies that are appropriate for technical support and learning and development.
- Follow legal and enterprise level data governance policies while handling any data.
- Fully document all data workflows developed towards AI powered applications and present them to the Data audit teams.
- Participate in other strategic team and company initiatives, as needed.
- Be agile and open to new responsibilities. This is a very fast paced role and expects a “try often, fail fast” kind of mindset.
Qualifications requirements and experience:
- Bachelor’s degree in aerospace/mechanical/civil engineering
- Demonstrated strong analytical and problem-solving skills, and ability to implement numerical models to obtain practical engineering solutions.
- Ability to work independently with minimal supervision, as well as with others in a diverse team environment.
- Demonstrated ability to manage multiple projects and to communicate effectively.
- Demonstrated skills in writing and presenting in fluent English.
Preferred qualifications and skills:
- Preferred education and years of professional experience in an engineering software environment: MS+0.
- Experience with using commercial or in-house FEA software for real world, industry level applications are desirable.
- Knowledge of LS-Dyna or other commercial Explicit codes is a plus.
- Proficiency in Python scripting and knowledge of the basics of machine learning would be a plus.
- Ability to travel domestically up to 10% of the time.
Job/Req. ID: 14055
Company: Ansys
Location: Pune, MH
Job Category: Aerospace or Mechanical or Civil Engineering Engineering
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