Job description:
Hitachi Digital Services is hiring for the post of Support Engineer.
Job duties, responsibilities and requirements:
- A supporting-level team member who applies foundational infrastructure/platform knowledge to ambiguous technical/non-technical projects and tasks.
- This person assists with issue investigations, data analysis and remediation for internal and external infrastructure disruptions and/or service enhancements.
- Experience: 0-2 years Education Demonstrates production and/or data analysis work experience.
- Supporting day to day operations in technical environments.
- Bachelor’s degree or equivalent experience. Technical degree preferred.
- A+ Certification or equivalent AWS Foundational
- Functional/ Technical Skills Collects information to understand problems and identify their origin.
- Research precedents and known solutions for basic or routine problems.
- Implements prescribed steps and ensures effective resolution, escalating troubleshooting if needed.
- Familiar in working with infrastructure services.
- Able to configure or operate cloud infrastructure through tools or interfaces.
- Understands lower-level complex systems.
- Has a broad understanding of observability and operational tools.
- Has a foundational understanding of software testing principles.
- Is familiar with basic concepts of one programming or scripting language (e.g. JavaScript or bash).
- Knows basic programming control flow and can write a simple function in a given language (e.g. fizzbuzz).
- Basic understanding of how team goals fit a business need.
- Proven expertise in your area by virtue of which you can contribute to growth of practice. Subject matter expert who can increase the competency in said technology and act as mentor to other team members.
Be at the forefront of the exiting journey Hitachi Digital Solutions has undertaken and contribute immensely through your consulting skills for internal as well as external customers.
Job/Req. ID: 1027419
Company: Hitachi Digital Services
Location: Bangalore, KA
Job Category: Computer Science Engineering
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