Field Services Engineer | Loccioni | Gurgaon, Haryana

Job description:

Loccioni is currently seeking qualified candidates for Mobility Customer Care position (Field Service Engineer) at Loccioni India.

Role and responsibilities:

  • The person shall be responsible for system installation, user training, ordinary/  extraordinary maintenance and onsite/remote customer support.
  • Installation of testing machines
  • Follow the commissioning and Machine Qualification (MQ2) at customer site
  • Servicing the new and already installed machines
  • Manage ordinary and extraordinary maintenance activities
  • Interact with customers to resolve problems on the end of line and laboratory test benches.
  • Collect information about the issues at customer site and report them to the service team in Italy


  • Willingness and ability to work varied schedules including overtime, and holidays, which can be conveyed on short notice
  • Work as a key member in a dynamic team providing maintenance services for automatic test benches
  • Be able to learn quickly and be interested in the field of industrial automation
  • Become an expert and perform work professionally
  • Perform ordinary maintenance, troubleshooting, problem solving and basic field repairs of system components
  • Represent our company at the job site by interfacing with clients during job site visits; manage and satisfy client expectations
  • Generate field reports and other required documentation as needed
  • Extensive domestic and international travel will be required
  • To be willing to travel and work on non-standard days/hours when necessary
  • Provide suggestions to maximize the efficiency of our operation and for technology modifications which will benefit system up-time and productivity
  • Work is performed both remotely and locally at the customer sites
  • Willing to travel to Italy for training

Qualifications and other requirements:

  • Diploma/bachelor degree in any of the following fields: Mechanical, Electrical, Industrial and Mechatronics
  • Having a technical background – field service, technology maintenance or development, mechanics, pneumatics, electro-mechanical, control systems
  • Knowledge of electrical, hydraulics, mechanics and control systems
  • Hands on troubleshooting experience is a major plus
  • Proficient in Microsoft Word and Excel
  • Knowledge of 3D mechanical design tools is a plus
  • Keen interest on automotive industry is a plus
  • Work in a detail-oriented way, be an active and fast learner, able to cooperate well in a small team
  • Proficient in English, effective communication and interpersonal skills; Is capable of accurately completing reports outlining daily work performed in English; knowledge in Italian language is plus

Other key skills required:

  • Ability to troubleshoot complex electro-mechanical problems and recommend potential solutions
  • Ability to read and understand wiring diagrams and pneumatic/hydraulic schematics
  • Ability to read and understand mechanical assembly drawings
  • Excellent written and verbal communication skills
  • Excellent documentation, prioritization and organization skills
  • Ability to effectively interact with co-workers and customers at all levels
  • Must be self-motivated
  • Frequent travelling

Physical Demands:

  • Occasional lifting up to 25 lbs
  • Must be able to sit or stand for extended periods of time

Perks and benefits:

  • Loccioni offers a competitive hourly wage plus excellent working environment
  • Loccioni also provides company-paid health insurance for the employee
  • A complete set of working tools in a portable tool box is provided
  • Frequent domestic and international travel

Job/Req. ID: N/A

Company: Loccioni

Location: Gurgaon, Haryana

Job CategoryMechanical or Electrical or Industrial and Mechatronics

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