System Engineer (299891) | Siemens Advanta | Pune, MH

Job description:

Siemens Advanta is hiring System Engineers for their Pune office.

Job duties and responsibilities:

  • Provide technical support to US/UK customers and clients through inbound and outbound calls
  • Conduct health check of electrical vehicle (EV) chargers, check log entries to find root cause of the issue.
  • Collaborate with R&D team to resolve issues.
  • Provide Weekly/Monthly reports on tickets/service requests worked
  • Maintain good customer relations.
  • Maintain records of conversation with customer and analyze the data.
  • Write and submit timely reports on performance, targets and customer queries.

Job duties and responsibilities:

  • Graduate – BE/Diploma degree in Computer/Electronics/Electrical with 0 -12 months of experience
  • Phone support experience with US/UK customers
  • Communicative & socially confident
  • Flexible to work in any shifts
  • Customer oriented attitude with professionalism.
  • Strong multitasking, time management and target achieving skills.
  • Excellent communication and listening skills with good command over the English language
  • Knowledge on Electric Vehicle and chargers.
  • Curious to learn and integrate new technologies.

Job/Req. ID: 299891

Company: Siemens

Location: Pune, MH

Job CategoryComputer or Electronics or Electrical Engineering

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