Job description:
Gartner is conducting an interview for the post of Product Ops Associate.
Job duties and responsibilities:
- As an Associate you own end-to-end delivery of specific business process related work streams within your team
- Conduct secondary research to identify different software’ by different vendors
- Conduct research for escalations (root cause identification, process changes needed)
- Drive problem solving meetings within the team to improve processes through analytic approaches, see “so what” and, develop thorough, straightforward recommendations
- Develop processes to support the growing vendor base, to effectively deliver multiple requests and demonstrate measurable business impact thereof
- Apply lean product principles in your day-to-day problem solving and drive knowledge sharing sessions
- Engage with different GPI teams through targeted, crisp and timely communication
- Research on vendor requests (new additions, mergers & acquisitions, etc.) and perform category alignment to enable review collection process
- Identify and innovate improvements in vendor request processes (i.e., data sources, technology, processes) to increase productivity per associate
- Track software categories and accordingly setup new categories/markets
Qualifications and Experience required:
- Master’s/MBA degree and graduation in engineering and exposure in Digital Products space
- Overall, 0-2 years of relevant industry experience in Tech/IT industry, Research or Consulting
- Understanding of complex technology products & able to comfortably learn about new ones
- Proficient with conducting secondary research
- Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering high quality deliverables
- Excellent attention to detail, including ability to identify, dig into, and remedy errors
- Microsoft Office expertise – Advanced Excel, PowerPoint
- Strong communication and collaboration skills; be a self-starter who can anticipate business needs and fulfill them in a proactive manner
Benefits:
- Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
Job/Req. ID: 67354
Company: Gartner
Location: Gurgaon, Haryana
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