Service Engineer | Ather Energy Jobs | Bangalore, KA

Job description:

Ather Energy is conducting an interview for the post of Service Engineer.

You’ll be Aligned with: Lead-Service Quality And Planning

You’ll be A member of: Service Quality & Planning

Job duties and responsibilities:

  • You will collaborate with cross-functional teams to test and improve product features to enhance service quality.
  • Examine proto type parts to determine service, repair, replacement and rework requirements and calculate precise man-hours needed for effective resource allocation
  • Monitoring and evaluating internal DFMEA processes to populate possible failure mode work instructions
  • Evaluate the influence of change request (CRs) and new product releases on current processes, conducting impact analysis
  • Customization of environmental parameters and the way it runs to provide best and fastest fault duplications and isolation of failure mode.
  • Work towards improvements in the accuracy of the fault duplication and isolation, including hard to reproduce and intermittent failures.
  • Lead the Failure Analysis cases review meeting with Engineers.
  • Engage Design engineering and communicate finding and resolutions of issues.
  • Participate in initiatives to enhance existing test strategies, methodologies and test/diagnostic coverage for field returns to drive for improvements in the accuracy of the fault duplication and isolation.
  • Work with the Engineering teams to define test requirements and strategy for new released products.
  • Ability to decode hardware related error messages and trace messages to hardware component error checker.
  • Ability to simulate failures and identify the failures in complex systems, subsystems and components.
  • Hands on experience on troubleshooting high complexity HW and ability to isolate the defective component(s).
  • Experience scripting and automations, Python, TCL, Perl, C.
  • Strong background and experience in testing methodology, test development and test execution and report generation.
  • Experience using software development and debug tools.
  • Demonstrated success in leading teams with several key areas of responsibility including new product test strategy, product quality, and test development/deployment.

Qualifications and experience required:

  • Graduation: Diploma/B.E./ in Information science/Electronics
  • Work Experience: 1~3 years in the Electronics Industry
  • Strong background in electronic control systems is highly preferred.
  • Familiarity with Serial Data communication protocols and/or Software Defined Vehicle architecture.
  • Ability to work well independently and collaboratively with a team.
  • Proven track record of tackling complex problems.
  • Proficiency in reading and understanding electrical wiring diagrams and controller specifications.
  • Bachelor degree in Information science/Electronics Technology, or an equivalent combination of education and experience.

Some attributes that you bring to this role?

  • Exploring possibilities – Curiously look for innovative ways to improve service quality
  • Inviting feedback – Make it easy for all stakeholders to provide constructive inputs.
  • Interacting with people – Keep a finger on the pulse by regularly communicating with role-holders across the service value chain.
  • Data analysis and/or database experience
  • Hands on diagnostic/repair experience.

Job/Req. ID: A651E87670772F

Company: Ather Energy

Location: IBC Knowledge Park, Bangalore, KA

Job category: Electronics or Information Science

Do you want Job alerts on your Phone? Join our WhatsApp/Telegram Group