Trainee Job (358322) | Siemens | Bangalore, KA

Job description:

Siemens is conducting an interview for the post of Trainee.

Job duties and responsibilities:

  • You will receive customers calls / information of any kind.
  • You will allocate service incident, Forward if not an service incident to the respective department.
  • You will enter service incident into ERP (SPIRIDON) system.
  • You will receive and distribute ticket / notification number as required.
  • You will generate daily performance reports as defined.
  • You will monitor customer satisfaction on every finished service on daily bases.

Qualifications and experience required:

  • You have a bachelor’s degree.
  • Previous experience in customer service will be an added advantage.
  • Any knowledge of SAP will be an added advantage.
  • You are customer-centric and passionate about customer service.
  • You have excellent communication skills.
  • You are fluent in both written and spoken English.
  • You are able to manage demands from customers and build good relationships with them

Job/Req. ID: 358322

Company: Siemens

LocationBangalore, KA

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