Job description:
Siemens is conducting an interview for the post of Trainee.
Job duties and responsibilities:
- You will receive customers calls / information of any kind.
- You will allocate service incident, Forward if not an service incident to the respective department.
- You will enter service incident into ERP (SPIRIDON) system.
- You will receive and distribute ticket / notification number as required.
- You will generate daily performance reports as defined.
- You will monitor customer satisfaction on every finished service on daily bases.
Qualifications and experience required:
- You have a bachelor’s degree.
- Previous experience in customer service will be an added advantage.
- Any knowledge of SAP will be an added advantage.
- You are customer-centric and passionate about customer service.
- You have excellent communication skills.
- You are fluent in both written and spoken English.
- You are able to manage demands from customers and build good relationships with them
Job/Req. ID: 358322
Company: Siemens
Location: Bangalore, KA
Join all India Jobs Telegram Group
Join all India Jobs WhatsApp Group
