Job description:
Siemens is conducting an interview for the post of System Engineer.
Job duties and responsibilities:
- Provide technical support to US/UK customers and clients through inbound and outbound calls
- Conduct health check of electrical vehicle (EV) chargers, check log entries to find root cause of the issue.
- Collaborate with R&D team to resolve issues.
- Provide Weekly/Monthly reports on tickets/service requests worked
- Maintain good customer relations.
- Maintain records of conversation with customer and analyze the data.
- Write and submit timely reports on performance, targets and customer queries.
Qualifications and Experience required:
- We need a graduate – BE/Diploma degree in Computer/Electronics/Electrical with 0 -12 months of experience
- Phone support experience with US/UK customers
- Communicative & socially confident
- Flexible to work in any shifts
- Customer oriented attitude with professionalism.
- Strong multitasking, time management and target achieving skills.
- Excellent communication and listening skills with good command over the English language
- Knowledge on Electric Vehicle and chargers.
- Curious to learn and integrate new technologies.
Job/Req. ID: 286593
Company: Siemens
Location: Pune, MH
Job Category: Computer or Electronics or Electrical Engineering
Join all India Electronics Jobs or Electrical Jobs or Computer Jobs Telegram Group
Join all India Electronics Jobs or Electrical Jobs or Software Jobs WhatsApp Group
Sorry, the job you’re looking for is not available. There are other latest opportunities you might be interested in. Check them out on the homepage.
