Customer Service Representative I (R-01168356) | ThermoFisher | Bangalore, KA

Job description:

ThermoFisher is conducting an interview for the post of Customer Service Representative I.

Job duties and responsibilities:

  • Perform order management activities for assigned regions using the applications used by the function
  • Ensure adherence to organizational procedures, policies, and systems.
  • Ensures that performance metrics / SLAs are met
  • Adhere to daily turnaround time for orders as per set TAT guidelines
  • Ensure adherence to all internal / external processes defined
  • Proactively escalates issues that can potentially hamper the business processes

Qualifications and experience required:

  • Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
  • 0-1 years’ Experience
  • Requires strong computer skills, including Microsoft office
  • Display excellent verbal and written communication and interpersonal skills.
  • Highly detail-oriented with good accuracy
  • Ability to work under pressure
  • Flexible to work in Night Shifts

Job/Req. ID: R-01168356

Company: ThermoFisher

Location: Bangalore, KA

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