Job description:
ThermoFisher is conducting an interview for the post of Customer Service Representative I.
Job duties and responsibilities:
- Perform order management activities for assigned regions using the applications used by the function
- Ensure adherence to organizational procedures, policies, and systems.
- Ensures that performance metrics / SLAs are met
- Adhere to daily turnaround time for orders as per set TAT guidelines
- Ensure adherence to all internal / external processes defined
- Proactively escalates issues that can potentially hamper the business processes
Qualifications and experience required:
- Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
- 0-1 years’ Experience
- Requires strong computer skills, including Microsoft office
- Display excellent verbal and written communication and interpersonal skills.
- Highly detail-oriented with good accuracy
- Ability to work under pressure
- Flexible to work in Night Shifts
Job/Req. ID: R-01168356
Company: ThermoFisher
Location: Bangalore, KA
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