Service Engineer | Batt:RE | Jaipur, Rajasthan

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Job description:

Batt:RE is conducting an interview for the post of Service Engineer who will be part of the Batt:RE service team based in Neemera, Jaipur, Rajasthan. This role reports to the Batt:RE Electric Mobility’s Service Manager.

Job duties and responsibilities:

You will be responsible for all service issues and will have to assist dealerships/repair technician in problem solving.

  • Engage internal and external stakeholders in bringing initiatives to life.
  • Lead or assist with root cause analysis in cross functional teams.
  • Communicate clearly with dealerships and/or customers regarding product/service issues and queries.
  • Communicate with operations and quality teams regarding product issues
  • Coordinate and/or arrange for dispatch of spare parts as per dealership request.
  • Work with operations/product engineering to help improve product functionality, performance and quality as per first hand customer/dealership response.
  • Help with documentation to streamline service process

Qualifications and Experience required:

  • Bachelor’s of Science in Electrical Engineering.
  • Mechanical or Automotive Engineers will be considered as well.
  • 1-5 Years of experience in service automotive industry
  • Outstanding facilitation, communication and presentation skills
  • Ability to clearly communicate on multiple levels inside and outside the organization.
  • Applicant should have a basic understanding of electric two wheeler functionality
  • Self-starter capable of taking initiative and work with minimal direction
  • Strong analytical background
  • Basic or Professional Proficiency in Tamil, Telugu, Bengali, Odia or Kannada is a plus.

Job/Req. ID: N/A

Company: Batt:RE Electric Mobility Pvt Ltd

Location: Jaipur

Job CategoryMechanical or Automobile or Electrical Engineering

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